Graia

Growth through AI empathy Graia's platform combines emotional intelligence with advanced AI to create meaningful connections that drive business growth. Welcome to Graia — where empathetic AI meets real business outcomes. Graia is a next-generation technology company delivering Agentic CCaaS and Agentic AI platforms purpose-built to elevate customer and employee experiences. Born from the unification of industry innovators Geomant, Buzzeasy, and Bulb Technologies, Graia brings together decades of experience in contact centre transformation, automation, and enterprise AI to solve today’s most complex engagement challenges. Our flagship Graia Engagement Platform combines: 🔹 A fully integrated, AI-native Agentic Contact Centre (CCaaS) — reimagining CX with intelligent routing, real-time automation, and empathetic service at scale. 🔹 A powerful Agentic AI Studio — enabling multi-agent orchestration to automate decision-making, streamline workflows, and accelerate outcomes across sales, service, marketing, and operations. With Graia, enterprises don’t just automate — they humanise at scale. We help businesses deliver: ✅ Faster, more personalised service ✅ More empowered, productive employees ✅ Reduced cost-to-serve ✅ Accelerated revenue growth Whether you’re leading a digital-first CX strategy or exploring AI to revolutionise internal operations, Graia helps you go from potential to performance — fast. We’re proud to support customers across financial services, telecoms, healthcare, retail and more — in 30+ countries.